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Fina Haven
Home / Returns & Refunds Policy

Returns & Refunds Policy

Your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help.

Return Window:
Items can be returned within 3 days of the delivery date.

Eligibility Criteria:

  • Items must be unused, unwashed, and in original packaging.

  • A receipt or proof of purchase is required.

  • Clearance or final sale items are non-returnable.

How to Initiate a Return:
Contact us with your order number and reason for return. Our team will provide return instructions.

Refunds:
Once your return is received and inspected, we’ll notify you of the refund approval. Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping:
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Damaged or Incorrect Items:
If you receive a defective or wrong item, please contact us within 7 days of delivery, and we will arrange a replacement or full refund.

Availability

Monday-Sunday
09:00 - 18:00 (GMT +2)

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